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SHIPMENT & DELIVERY

Area

Yuzoneindia.com delivers at most locations within the geographical boundary of India. Currently we do not service international orders.

Delivery Charges -

Shipping is free for purchases above Rs. 5000 irrespective of the goods weight, volume, fragility, value or location. Delivery charges as on actual will be charged for any purchase .

Shipping Time

Yuzoneindia.com ships the goods within 2-3 days of purchase made. Details like shipment date and date of delivery can be tracked in MY ACCOUNT section. An email with the order details and the docket/ AWB numbers is sent to the customers once the goods are shipped from our warehouse. Also, any unforeseen issue or delay is informed via special update Email/ SMS/ Phone call.

Shipment Process

Yuzoneindia.com dispatches all goods through a renowned courier partners chosen according to respective order or products sold on yuzoneindia.com. You can track your shipment status via MY ACCOUNT section in member login page.

Delivery Issues

Unforeseen situations may arise during delivery despite the highest level of care taken by us and efforts put in by our shipping/ courier partners. We promises to resolve your problems at the earliest to facilitate a smooth shopping experience for you.

Order Tracking

An email with your shipping and order information is sent to you after your goods have been shipped from our warehouse. You can then track your parcel’s progress via MY ACCOUNT section. If you are unable to track any information regarding your package/ parcel, please send us an email at [email protected] or call us at our customer care numbers.

Broken/ Damaged Parcel

All parcels shipped are wrapped with security tape which should be intact and visible. If you receive your parcel tampered or damaged, please refuse to accept it and immediately inform us via sending an email at [email protected] call us or whatsapp us at +91-8093000247 stating your refusal within 3 days of orders received.